Privacy Policy

Introduction

At Maize, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, order online, contact us, or interact with our services.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, email address, phone number, physical address.

- Transaction Information: Order details, payment method (processed through secure third-party platforms).

- Device & Technical Information: IP address, browser type, device ID, operating system.

- Communications Data: Messages sent via contact forms or email.

- SMS Information: If you opt-in to receive SMS messages from Maize, we collect your phone number solely for this purpose.

2. How We Use Your Information

Your information is used to:

- Process orders, reservations, and catering/event requests

- Communicate with you about your order or booking

- Send updates, promotional offers, and event invitations (if you opt in)

- Improve our website and customer service

- Respond to inquiries or feedback

- Comply with legal obligations

3. How We Share Your Information

We do not sell or trade your personal information. Your information may be shared with:

- Service Providers: Vendors assisting with orders, events, delivery, hosting, marketing, or payment processing

- Legal Authorities: To comply with laws or legal processes SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

4. SMS Consent

If you consent to receive SMS from Maize Mexican Grill, you agree to receive Conversational SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your experience and understand usage. Cookies collect anonymous data such as browser type and pages visited. You can adjust preferences in your browser settings.

6. Data Security

We implement safeguards like encryption, secure servers, and access controls to protect your data. However, no internet transmission is completely secure.

7. Your Choices and Rights

- Opt out of marketing emails via the unsubscribe link

- Opt out of SMS by replying "STOP"

- Request access, correction, or deletion of your data by emailing info@maizemexicangrill.com

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with the new effective date.

10. Contact Us

If you have any questions, please contact:

Email: info@maizemexicangrill.com

Address: Maize - 100 N Chestnut St, Champaign, IL